PRODUCT FEATURES

Monitoring and Performance - Reduce your IT labor costs to deliver remote managed services is the key to increasing your margins and increasing your business users satisfaction with your Hyperion solutions. These features are designed to reduce your labor costs over the life of a customer contract.

Enhanced Data Security Strategy - Many companies mistakenly assume that unauthorized access is only attempted by external parties. When in fact the majority of corporate security threats stems from internal sources, against which a firewall offers no protection. A good security strategy includes real-time monitoring for critical security events, periodic analysis of your system logs, and key application metrics. It allows for detection and timely response to internal and external attacks.

Configuration Access - Delegation and privileges allows for precise controls to define roles and responsibilities across the entire Hyperion solution.

Notifications - An active Polling process gathers information from server monitoring data, application data and the many error and log files in one central repository. Based on APPMULE Hyperion built-in intelligence, e-mails alerts are generated when a various events occur on your servers and in your applications to cause health conditions to change. The notification process is customizable for primary and secondary notification across classifications levels from fatal to info.

Forensic Investigations - Event logs are often the first and only reference when something goes wrong. They provide a history of events. However, it is often difficult to build a timeline of events using so many "fragmented" logs because the important activity you need to see is scattered among the various servers and buried layers deep within the application's data and metadata. You have no way to view and analyze this activity as a whole. Furthermore, locally stored event log files can be tampered with or even deleted.

Integrated Knowledge Base - Brings 20+ years of consulting and infrastructure experiences to create best practices for resolution of your Hyperion issues. It aids in the knowledge transfer that is lost as a result of employee turnover.